Privacy Policy

🔐 Privacy Policy

Your Privacy, Your Power.

At Sensate, we respect your privacy as much as we respect your pleasure. This policy explains how we handle, store, and protect your personal information.

📌 What We Collect

When you sign up, place an order, or interact with the site, we may collect:

  • Your name or alias
  • Contact information (email, delivery address, phone number)
  • Purchase history and preferences
  • Any communication you’ve had with Velora or our team

🔒 How We Use Your Information

Your information is used to:

  • Process your orders and deliveries
  • Improve our site and tailor product suggestions
  • Send order updates, account information, and occasional offers (only if you opt in)

💬 Confidentiality

  • Your information is never sold or shared with any third parties
  • Orders are shipped in plain, discreet packaging
  • All data is stored securely using SSL encryption and trusted third-party platforms

💌 Marketing & Communication

You’ll only receive promotional emails or messages if you choose to subscribe.
You can unsubscribe anytime with one click or email us directly.

🧼 Data Removal

If you’d like your data removed from our systems, please email us at info@sensate.co.za and we’ll process the request within 5 working days.