Curious minds ask the best questions — let’s satisfy yours…
We use trusted local couriers to ensure your products reach you swiftly and discreetly. Once your order is packed and ready (usually within 1–2 working days), delivery typically takes 2–4 business days, depending on your location.
We carefully source many of our items from top-rated international suppliers. But before anything touches our shelves, Velora herself ensures it meets our quality and safety standards. If it’s not fabulous — it doesn’t make the cut.
Of course, darling. We believe in pleasure without pressure. All parcels are plainly packaged, with no branding or suggestive wording. Your secrets are safe with Velora.
Yes! Once your parcel is on its way, you’ll receive a tracking link via email so you can follow its journey to your door.
We take quality control seriously, but if something slips past us, don’t worry — just contact us within 48 hours of delivery, and we’ll arrange a replacement or refund. Your satisfaction is always priority.
That’s the magic of this site. When you sign up and tell us your sexual preference, we unlock a tailored product experience, guiding you to toys, tools, and treats that align with your desires.
Due to the personal nature of our products, returns are generally not accepted unless the item is faulty or damaged on arrival. We know this is sensitive, so we handle all return queries with care and discretion.
Yes, we often have curated bundles based on orientation and interests — and you might just spot a special discount box at checkout. Keep an eye out, sweetie…
Contact us anytime — Velora is always nearby (but never in the way). Use the Contact Us form or email us directly for a quick and discreet reply.
